FAQs
🛍️ Frequently Asked Questions (FAQ)
Welcome to the Sportyze Help Center! Below you'll find answers to some of the most common questions we receive.
🚚 Shipping & Delivery
How long does shipping take?
- United States: 7–14 business days
- International: 14–31 business days
Please note that delivery times may vary slightly depending on your location and customs processing.
Do you ship internationally?
Yes! We ship worldwide from our central logistics hub. Wherever you are, Sportyze is coming your way.
How can I track my order?
Once your order is processed, tracking information will be uploaded as soon as possible. You can view your tracking details on our Track Order page.
When will I receive my tracking number?
Tracking details are typically available within 3–5 business days after your order is placed. If you haven’t received yours, please check your spam folder or contact our support team.
🔄 Returns & Refunds
What is your return policy?
We accept returns within 30 days after delivery. Items must be unused and in original packaging. To start a return, please contact our support team at webolsen@outlook.com.
Do you offer refunds?
Yes. Once we receive your returned item and inspect it, your refund will be processed to your original payment method within 5–10 business days.
Can I exchange an item?
We currently do not offer direct exchanges. If you want a different item or size, please return the original item and place a new order.
💳 Orders & Payments
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, Amex), PayPal, and other secure payment options depending on your region.
Can I cancel or change my order?
If your order hasn’t been processed yet, we may be able to cancel or modify it. Please contact us as soon as possible at webolsen@outlook.com.
📦 Product & Support
Are your products high quality?
Absolutely. At Sportyze, we carefully source premium gadgets and sports gear to ensure top performance, durability, and customer satisfaction.
Where are you based?
Our team is proudly based in Norway, and we serve customers all over the world.
How can I contact customer support?
We’re here to help! Email us anytime at webolsen@outlook.com and we’ll get back to you within 24–48 hours.
Still have questions?
📧 Reach out to us directly at webolsen@outlook.com — we’d love to hear from you!